Nancy Keith, MS, MSW, LCSW, ACM-SW, CMAC, has devoted more than 14 years to improving behavioral health and medical case management across eastern North Carolina. After earning her Master of Social Work from UNC Greensboro and NC A&T State University, Nancy built her career in diverse settings, including inpatient psychiatric care, medical/psychiatric units, and community-based services. Today, as System Manager for Emergency Department and Behavioral Health Case Management at ECU Health, she leads initiatives that strengthen care coordination and enhance patient outcomes.

Nancy is passionate about advancing integrated care models and supporting clinicians in delivering high-quality, patient-centered services. She remains actively engaged in professional organizations such as the American Case Management Association (ACMA) and the National Association of Social Workers (NASW), contributing to statewide efforts that promote collaboration and innovation in healthcare.