Name
Surviving the Storm with BCA: Mastering Downtime Preparedness Across Four States
Date & Time
Tuesday, February 25, 2025, 10:00 AM - 10:50 AM
Location Name
Winston 3C
Topic
Clinical Informatics, Systems - Technical (SU Processes, Downtimes, Upgrades, Program Management)
Organization
Advocate Health
Description

In the past three years, we have enhanced our BCA Downtime processes with a new data collection method. To ensure over 2600 PCs are ready for downtime across 4 states, developing a scalable process was crucial. This year's approach improved verifying BCAs, saved time, ensured better preparedness, and divided tasks among Operations, Clinical Informatics, and IT teams. Our method has been highly successful and could benefit other organizations.